Frequently Asked Questions

The easiest way to set up an appointment with me is probably to email me. There’s a form you can use to send me one on my “contact” page, or you can send me one yourself at anneowenphd@gmail.com. Leaving me a phone message is fine too, and I will call you back at the end of the day. I can often find a minute to answer emails between clients, but I have found that returning phone calls usually works best at the end of the day.

No. I am a psychologist, and as such, provide psychotherapy, not medication.

Sometimes it is a life crisis that brings a client into therapy, and in those cases the main thing folks need to do is just to stay safe and call on their support network if they have one. In other cases, however, clients tell me they have been contemplating coming to therapy for a long time, but haven’t done so until now. If you are one of those clients, it can be useful to ask yourself: Why now? What happened that prompted you to make that call or send that email? Answering those questions can lead you to another important thing to think about before we meet: What are you hoping to accomplish in therapy? Thinking in terms of the goals you want to accomplish is a good way to approach therapy because it reminds you that therapy is about helping you do things differently so you can get different results — in other words, it is about change. Your change.

I am an in-network provider for Blue Cross and Blue Shield, Multiplan, and Medicare. I am NOT in-network with Aetna, Coventry, Cigna, Humana, or United. If you have insurance with one of these latter companies, you might check your policy to see whether you have out-of-network benefits as often a portion of my fee may be reimbursable to you.

If you have BCBS insurance, your insurance card may list your copayment cost for an “office visit” on the front of the card, along with other copays detailed by your benefit plan. If you work at KU or for the State of KS, for example, your card might read: “Office visit $25, and so $25 is what you’d pay me for a psychotherapy session.  As an in-network provider with BCBS, I will file your insurance claim with them, and receive reimbursement from them for the rest of my fee.

Sometimes people have “high deductible plans,” which require them to pay for their services themselves until a large deductible has been met. Often there is a “health savings plan” and “health savings card” that accompany these plans.  If this is what you have, then you will likely owe me in full for our session, and I will charge the fee using your health savings card and my handy iphone credit-card charger thing.  I will still file your insurance for you, so you get credit for having paid the amount into your deductible.

The best way for you to find what your insurance benefits will be if you see me is to call your insurance company yourself and inquire. For people who choose not to use insurance, or who have insurance for which I am not an in-network provider, my fee for a 45-minute session is $150.